Quickly & Easily Document the Status of Locate Request Tickets:

Positive Response is only available to Alabama 811 member utility companies and requires additional configuration by Alabama 811 staff.

The proper use of Alabama 811’s Positive Response System will improve communication between member utility companies, locators, and excavators as well as increase safety and reduce the number of unnecessary 2nd notice requests.

Watch the video above for a demonstration.

Easily Renew/Update Locate Requests:

As easy as logging in and pressing the “Find Ticket” link in the upper left-hand corner and entering the Ticket Number then Search. Look at the results and verify the ticket. If correct, then click on the update tab and then make any edits necessary before continuing.

Watch the video above for a demonstration.

Easily Submit a Ticket:

As easy as logging in and pressing the “Enter Ticket” link in the upper left-hand corner and entering the appropriate location data. Then use the interactive map to identify & confirm the excavation site.

Watch the video above for a demonstration.

FREE Online Tools for Excavators to:

• Create New Tickets
• Search for Existing Tickets
• View Positive Response Locate Status
• Renew Locate Request