Posting a Positive Response via the Alabama 811 Mobile App

Posting a Positive Response via the Alabama 811 Mobile App

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Quickly & Easily Document the Status of Locate Request Tickets using the Alabama 811 App

 

Positive Response is only available to Alabama 811 member utility companies and requires additional configuration by Alabama 811 staff.

The proper use of Alabama 811’s Positive Response System will improve communication between member utility companies, locators, and excavators as well as increase safety and reduce the number of unnecessary 2nd notice requests.

Watch the video above for a demonstration.

The WebPortal is available 24/7!

FREE - Alabama 811 Mobile App

Get fast and easy access to many resources for facility operators, excavators, and homeowners directly from your mobile device!

Posting a Positive Response via the WebPortal

Posting a Positive Response via the WebPortal

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Quickly & Easily Document the Status of Locate Request Tickets:

 

Positive Response is only available to Alabama 811 member utility companies and requires additional configuration by Alabama 811 staff.

The proper use of Alabama 811’s Positive Response System will improve communication between member utility companies, locators, and excavators as well as increase safety and reduce the number of unnecessary 2nd notice requests.

Watch the video above for a demonstration.

The WebPortal is available 24/7!

WebPortal Update a Ticket

Update a Ticket using WebPortal

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Easily Renew/Update Locate Requests:

As easy as logging in and pressing the “Find Ticket” link in the upper left-hand corner and entering the Ticket Number then Search. Look at the results and verify the ticket. If correct, then click on the update tab and then make any edits necessary before continuing.

Watch the video above for a demonstration.

The WebPortal is available 24/7!

WebPortal New Ticket Entry

WebPortal New Ticket Entry

Easily Submit a Ticket:

As easy as logging in and pressing the “Enter Ticket” link in the upper left-hand corner and entering the appropriate location data. Then use the interactive map to identify & confirm the excavation site.

Watch the video above for a demonstration.

The WebPortal is available 24/7!

WebPortal Feature Overview

WebPortal Feature Overview

FREE Online Tools for Excavators to:

  • Create New Tickets
  • Search for Existing Tickets
  • View Positive Response Locate Status
  • Renew Locate Request
The WebPortal is available 24/7!