GeoRemote Ticket Entry
24/7 online access to submit locate requests
Alabama 811’s online WebPortal ticket entry program has expanded the way excavators are able to submit notification of their pending excavation activity; by allowing users to bypass a phone call and submit their excavation site information directly to Alabama 811 and/or our utility members by simply filling out a locate request form via the WebPortal.
Want to learn how to submit your tickets online?
Training classes are FREE and take about 30-45 minutes to complete.
Topics Covered:
- Required ticket information
- WebPortal features
- Renewing existing tickets
- Copying existing tickets
Why sign-up for Tier 3?
The initial permission setting for the Alabama 811 WebPortal program allows excavators to entire their tickets through our Tier 2 entry-level program, without training, An Alabama 811 Call Center Agent will review the accuracy of the information entered on each ticket submitted by Tier 2 entry-level users.
TIER 2
Initial permission setting- Tickets can be entered 24/7*
- Receive confirmation email containing ticket number
- Can submit 2 working day notice, excluding the day of notification
- Can renew tickets online
- Access to Mobile App
Tickets processed immediatelyCan submit EmergencyCan submit Short NoticeTraining is requiredMarking the map is required
TIER 3
FREE Training required- Tickets can be entered 24/7*
- Receive confirmation email containing ticket number
- Can submit 2 working day notice, excluding the day of notification
- Can renew tickets online
- Access to Mobile App
- Tickets processed immediately
- Can submit Emergency
- Can submit Short Notice
- Training is required
- Marking the map is required
Online Locate Request Ticket Entry Training
Select one of the three available training options
Training classes are FREE and take about 30-45 minutes to complete.
Individuals or small groups can request to attend a live online training session
To schedule an online training class; please select a day and time for the class you wish to attend, then fill out the user information section. Once your form is received, we will send you a link to the webinar. *All class times are Central Standard Time.
Train at your own pace by watching several short videos and successfully completing the quiz included with each session.
Users are given a 30-day window to successfully complete the training.
Request a training session at your office place or at the Alabama 811 office in Fultondale, Alabama.