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GeoRemote Ticket Entry

24/7 online access to submit locate requests

Alabama 811’s online WebPortal ticket entry program has expanded the way excavators are able to submit notification of their pending excavation activity; by allowing users to bypass a phone call and submit their excavation site information directly to Alabama 811 and/or our utility members by simply filling out a locate request form via the WebPortal.

Want to learn how to submit your tickets online?

Training classes are FREE and take about 30-45 minutes to complete.

Topics Covered:

  • Required ticket information
  • WebPortal features
  • Renewing existing tickets
  • Copying existing tickets

Why sign-up for Tier 3?


The initial permission setting for the Alabama 811 WebPortal program allows excavators to entire their tickets through our Tier 2 entry-level program, without training, An Alabama 811 Call Center Agent will review the accuracy of the information entered on each ticket submitted by Tier 2 entry-level users.

TIER 2

Initial permission setting
  • Tickets can be entered 24/7*
  • Receive confirmation email containing ticket number
  • Can submit 2 working day notice, excluding the day of notification
  • Can renew tickets online
  • Access to Mobile App
  • Tickets processed immediately
  • Can submit Emergency
  • Can submit Short Notice
  • Training is required
  • Marking the map is required

TIER 3

FREE Training required
  • Tickets can be entered 24/7*
  • Receive confirmation email containing ticket number
  • Can submit 2 working day notice, excluding the day of notification
  • Can renew tickets online
  • Access to Mobile App
  • Tickets processed immediately
  • Can submit Emergency
  • Can submit Short Notice
  • Training is required
  • Marking the map is required

Online Locate Request Ticket Entry Training

Select one of the three available training options

Training classes are FREE and take about 30-45 minutes to complete.

Individuals or small groups can request to attend a live online training session

To schedule an online training class; please select a day and time for the class you wish to attend, then fill out the user information section. Once your form is received, we will send you a link to the webinar. *All class times are Central Standard Time.

This is a date & time REQUEST only. We will contact you with information and links for the webinar.

Train at your own pace by watching several short videos and successfully completing the quiz included with each session.

Users are given a 30-day window to successfully complete the training.

Request a training session at your office place or at the Alabama 811 office in Fultondale, Alabama.