Welcome! We’re here to work for you.
Whether it be through continuing education, public outreach, or services provided by our state-of-the-art call center, we’ve got you covered.
Quick answers to our most common member questions
Update information such as your operating hours, main contact person, billing address, emergency contact, and more!
Update Service Area
If you are left off locate requests in areas where you have underground facilities, you need to update your notification area.
Ticket Management System
Do you need to streamline your process for managing locate requests?
Alabama 811 provides the standard KorWeb Ticket Management System as a replacement for existing output methods to our members at no additional cost. With KorWeb you can view open and closed tickets, automatically provide positive response, and run reports all from one web-based dashboard.
Promo Items & Marketing Tools
Alabama 811 does more than just notify facility owners of proposed excavation activities. We are also a great resource for educational and promotional materials for all stakeholders involved in damage prevention.
We make promotional handout items, advertisements, logo artwork, and other toolkits available to assist with your damage prevention efforts.
Promo Items
You can help make an impact on underground utility damage prevention with Alabama 811’s promotional items.
Marketing Tools
Logos, videos, and toolkits are available for members to promote the safe digging message in events, campaigns, social media messages, press release template, infographics, and more.